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      Smartaira

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      Smartaira reviews

      Basically a call center - Technical Support Representative Smartaira Employee Review

      2.0
      9 July 2025
      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice management Helpful teammates Sales and billing training was thorough

      Cons

      You think you only sign up for technical support, but then they add on billing and sales too that you have to learn. You are taking billing, sales, and support calls while the older employees only take support calls and probably get paid more too. Unfair employment really. Also they have too many changes each month.

      Explore other reviews about Smartaira

      5.0
      15 May 2024
      Sr. director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Nationwide Presence. Privately Owned. Team Oriented.

      Cons

      Nothing that stands out as different from any other company I have worked for.

      1.0
      6 Mar 2025
      Tier 2 agent
      Recommend
      CEO approval
      Business outlook

      Pros

      - Paychecks come in on time - The office is air conditioned - The insurance is pretty good

      Cons

      - They do not keep their promises - Maximizing profits is more important than thinking of employees - Tenure is valued vastly more than skill and effort - The majority of current employees do NOT want to work here - Management does not care to include employees in sweeping technical changes - The culture is focused around keeping quiet and staying off the radar, promoting terrible work ethic

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