9 years and counting with the Smartdesc team! - Customer Success Manager Smartdesc Employee Review

5.0
26 May 2022
Recommend
CEO approval
Business outlook

Pros

We have an excellent ethos within our team, focusing on not-for-profit clients is rewarding! These values throughout the company. Staff are valued as individuals and your given the tools to progress and succeed in your career, good work doesn't go unnoticed & is appreciated and rewarded throughout. The Smartdesc team ethos is second to none!

Cons

Ensuring our core values continue to flow throughout the team and are not lost as we continue to grow!

Explore other reviews about Smartdesc

2.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team of engineers. Salary not too bad. Loads of different tech platforms to gain knowledge Perks aren't the worst Get Bday off

Cons

Told when to go to lunch 15 min toilet break in morning and afternoon If client tells them to jump you need to figure out how high Management tell you one thing then when the time comes it changes to something completely different. Get in "trouble" if not onsite on time Staff leave org (sometimes during the workday) but not told why Rota changed for no reason, told client wanted the change but when speaking to the client realise it was management.

3.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good office working environment easy to get to.

Cons

leadership, no direction, don't know where they are heading, and they sold the company

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