Finally a software company that knows what it means to take care of employees! - Support SmarterTools Employee Review

5.0
22 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Slick newly design environment with lots of technology, leisure, and beautiful scenery. They pride themselves on being responsive to customers, and creating software that really changes the game. They offer a number of benefits and bonus items! Within my first week I won a new laptop in a raffle, and within first month we went to the movies during work hours! All of this comes with a large dose of serious though, when it comes to creating truly brilliant software

Cons

Seriously nothing - this place rocks

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SmarterTools Response
10y
Thank you so much!!

Explore other reviews about SmarterTools

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Very cool people and extremely knowledgeable. Great benefits Management that really backs their employees and supports them. They really want to invest in you, it’s a great opportunity and just a great place to work in general. High trust environment Up-to date technology Great place if you’re new to IT and want to learn the ropes

Cons

No work from home Pretty small staff so gaps in coverage can be an issue. Work life balance is overall good but some of the ER stuff can bleed into the late nights pretty easily.

5.0
19 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- A real team oriented environment with a strong emphasis on learning and personal development. - Friendly open atmosphere - Real sense of pride and accomplishment from the day to day operations - Equipment they give you for work is extremely good. - Open concept workplace - Snacks, Drinks, and other surprise incentives. - Very knowledgeable co-workers always eager to help with an issue. Overall, easily the best job I have ever had.

Cons

No work from home, which isn’t really a con it’s just an on site position.

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