Ups and Downs, lots of change - Anonymous employee Smartvault Employee Review

4.0
20 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Excellent co-workers -The office is near a park -Job can have many opportunities for cross-department training -they buy snacks and drinks, you can even request something new specifically - work parties and social events -new customer success management team being built out slowly but surely -get to work remotely on occasion -great clients to work with 99/100

Cons

Frequent changes as they continue to grow Support is mostly India based and needs some loving attention. This is also being worked on atm with additional resources and tools. The migration team is overwhelmed atm, but they are working to address that with changes to processes and tools. Inter-department internal communications arent always up to par, which has resulted in stubbed toes. The product needs to be updated and have a better UI, especially the desktop software. Enables people who work at all hours

Explore other reviews about Smartvault

5.0
12 July 2023
Recommend
CEO approval
Business outlook

Pros

Scaling company with a great culture. The company's growth opens up plenty of room for promotions and the leadership actually listens to what we have to say!

Cons

Scaling quick - sometimes have to wear multiple hats

4.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work for in office/remote

Cons

smaller company and less growth at times

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