Active and Decent - Guest Service Representative Smashburger Employee Review

4.0
23 June 2017
Recommend
CEO approval
Business outlook

Pros

It's a fun and pretty easy job, especially when it comes to closing (i.e. cleaning and restocking). Interacting with customers is great because most people are friendly, and the managers/coworkers are sociable once you get to know them.

Cons

Customer service... Also can be slow some days. Kinda boring, and hours are little shaky.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

See reviews by: Helpful|Rating|Date|All