Great company, great job environment, and good way to start a career into management - Shift Leader Smashburger Employee Review

4.0
5 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Co-workers where always made newcomers feel welcomed, flexible schedule, easy job, ability to move through different positions (you weren't just the cashier, everyday was different), and ability to move up withing the company quick. After a year of employment, everyone could get vacation hours as long as you did more than 30 hours a week, which was a plus for everyone.

Cons

Although you could move up quick it only seem to be at a Shift Lead level, it was harder to become an assistant depending on district manager, low pay, training was a bit messy, and communication withing stores was very off. When they lowered the hiring age to 16, instead of 18 many high school kids came in but they were a bit more lazy and harder to get people to cover shifts. They removed tips all together making it harder to have incentive to go "Above and Beyond" while working. They removed Smash Cash, which was also another incentive to both BOH and FOH get food out quicker to customers.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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