Not the company/medical device manufacturer you deserve. - Anonymous employee Smith+Nephew Employee Review

1.0
26 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Chaotic management and subsequent awareness of significant interdepartmental conflicts are minimized by employees being intentionally kept in the dark as part of the standard corporate culture. 2. High turnover rate in both management and staff ensures a continuous influx of new personalities every year. 3. Management exclusively listens to its "corporate raider" investors, preventing any ambiguity or confusion to the prioritization of customer device security needs or employee satisfaction over the companies primary focus—profit. 4. The company continues to bolster a good public images and public workplace awards even at the expense of not incorporating true employee feedback or remediation into corporate strategies. 5. Everyone knows everyone! Whole teams are created by “good ol’ boy” networks to replace qualified individuals with loyalists, preventing any confusion or expectations of normally expected leadership competencies.

Cons

1. The company consistently produces insecure medical devices, choosing profit over customer safety. Medical devices are routinely submitted to, and accepted by, the FDA despite containing critical security vulnerabilities that are allowed by leadership. 2. The company has been embroiled in internal crises for several years. Competent internal resources are continually let go, while core business issues—such as technical debt and security—are pushed to the back burner by management. 3. Overall, employee morale is extremely low across the organization, many people express fear of retaliation if they provide honest feedback in workplace surveys. 4. Opportunities for training and personal skill development are very limited and have to be fought over to get. 5. Employees face constant job insecurity due to the company's shortsighted strategy of outsourcing and eliminating jobs, which undermines expertise, innovation, and organizational stability.

Explore other reviews about Smith+Nephew

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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