idk - Tasting Room Attendant Smith Tea Employee Review

2.0
24 Dec 2021
Recommend
CEO approval
Business outlook

Pros

shop always smells good because tea everywhere decent tips cool coworkers mostly the job itself is pretty simple

Cons

total lack of transparent communication management reads as petty at best, manipulative and aggressive at worst the whole upper management and leadership seems to be heavily leaning on this being perceived as a "cool tea company" in order to get away with some super gaslighty communication practices and rampant nepotism inconsistent schedules even though they hand out these sheets every few months asking your ideal schedule everyone is so stressed out

Explore other reviews about Smith Tea

5.0
27 June 2025
Recommend
CEO approval
Business outlook

Pros

The environment is one of respect and dignity. There is major growth and lots of opportunity. They have completely restructured management and new HR. The wages have become more competitive. I feel I have a voice here. I’m blessed to have found this place. The product is top notch, but the people here are what really makes it a joy to come to work.

Cons

I don’t have any currently, but will updat

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

There are some very cool people being worked to the bone here without much thanks!

Cons

Will write you up without notification Refuses to use correct pronouns for lgbtq employees Constant microaggresions Ineffective HR. They WILL NOT HELP YOU! Brushes off serious allegations, employees told to "talk it out" Bugs, screws, plastic, rocks, hair clips, hair, dry mold: all routinely found in tea blends, we were told to keep working Refusal to equitably accommodate employees who primarily speak spanish despite continuing to hire them No consistent training procedures, other people getting paid the same (or sometimes less!) than you are teaching you how to pack They will overwork you. You will be doing the job of five people at once most of the time.

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