Pros
An amazing group of people work inside the North East facility. Many have become my extended family.
Cons
While compensation is competitive, the work environment under the current senior level distribution leadership has become increasingly difficult. We frequently are given communication with a condescending and dismissive tone, offering no genuine support despite repeatedly asking what is needed to improve OTB (On Time Billing). On their sole site visit, referred to the leadership team as “dogs” and implied we were “sniffing around” for bonuses we would not receive. While the visit was intended to get to know the NEDC team, both hourly and salary, they did not engage with staff. We were promised weekly onsite support until a GM was hired, but that never happened. Work-life balance is minimal at best. The expectation is to be in the office five days a week (9-10 hr days) and remain available during off-hours. When other leaders resign or are terminated, their responsibilities are often redistributed without training or corresponding increases in pay. My role had to assume the duties of General Manager, Safety Manager, and Training Supervisor for six months. During that time a salary adjustment was requested months after proving my abilities—only to be told for two months that the decision was “still up in the air.” Overall, there is little recognition for being a top performer, taking on increased workload and managing additional roles with minimal support from leadership offsite. What is provided is an unsustainable approach to employee well-being, which has led to many seasoned leaders leaving the company. We were told to give names to complete a RIF (Reduction In Force) one day with no guidance from anyone outside of the facility. No clear direction on volume changes, shift adjustments or plan moving forward. The RIF was poorly executed and no support was given to those of us who had to facilitate the RIF.