Pros
Culture: relaxed and the company strives for inclusion, lots of camaraderie Flexibility: wfh, relaxed dress code Holding company owned: meant they had investment to hire and to offer insurance and 401k. If you're a developer, this seems to be a great place. Very little engineer turnover in the short history.
Cons
CSIG (the holding company mentioned earlier) out of Brighton, MI. Like many holding company to subsidiary relationships, they require or "strongly suggest" the use of their shared services. Those mandates have made it more difficult collecting leads (MKT) and payments (AR). Their game is long term care facilities, and an agency that does web development is universally different and requires a quicker pivot for business and for internal processes. They have brought a more corporate feel to the agency, which is inevitable. That includes the classic and very "corporate" norm of talking out both sides of their mouth. We were interviewing people with the impression someone could be hired and then 20% of the company was cut about a week or 2 after those interviews. Missed deadlines: Client deliverables rarely finish on time, which means everyone is always stressed. It's not just a week or but 2 and 3+ times longer than originally scoped. Even understanding clients get frustrated when this happens. We were advertising a 4 week MVP build for a while. That just doesn't fly with customers. They either don't understand what that means or the first release has serious problems on even basic functionality. Features sold to any client: There were features promised to clients that were outside of the ability of some of the devs. Or, those features would take significantly longer to complete than what the original deadlines suggested. Management: SnapMobile: If you're not a developer you have very little to no management, and lack direction both in company vision and day to day protocol. CSIG: the magic formula to build a business needs tweaking here. Culturally, it's obvious the 2 companies are fundamentally different. CSIG is bro-city while SnapMobile is diverse and quite frankly, more "woke".