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Snapshot Interactive

Is this your company?

I could not be happier that I left, I just wish I would've left sooner. Trust the negative reviews. - Account Executive Snapshot Interactive Employee Review

1.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

There is an opportunity to become very close with coworkers as you start to build a trauma bond with those who share in your miserable day-to-day experience. I became very resourceful during my time at Snapshot, becoming somewhat of a jack-of-all-trades due to their lack of internal resources and competencies. Despite being an accounts person responsible for managing client relationships and account strategy, I also had to often handle project management, digital, copywriting, design, web strategy, web maintenance, copywriting, and creative direction. Great place to work if you have no personal life, don't value your free time, and have no interests other than being a slave to this company. Life After Snapshot: Since leaving Snapshot, the last few months have been remarkably liberating. I now have the opportunity to enjoy my evenings and morning commutes without the constant stress and worry of what the day was going to bring. Sundays have transformed from days of dread to days of relaxation and excitement for the week ahead. I work in an environment where both my time and personal boundaries are respected. I have rekindled relationships with former colleagues who also left Snapshot, and we now we all laugh about how we didn't know life could be this good. Additionally, I have maintained strong friendships with many of my clients, who have been supportive throughout this transition. Leaving Snapshot has significantly improved my quality of life and professional satisfaction.

Cons

No Work-Life Balance: There is not one sliver of work-life balance. I averaged about 55-60 hours per week each year I worked there. Every single PTO day I took, I was required to work, or I would work 8-12 hours late the day before to make up for the day I was taking off. Every time a scheduled doctor's appointment came up, I would reschedule it and push it back because whatever I had that day at work was deemed far too important to miss. I continuously raised a flag that my workload was more than one account person should manage. The amount of revenue I was managing backed this up, yet I never got help. So, you have to choose between falling behind at work or having a terrible personal life. Every Sunday was filled with nauseating dread of the week ahead. Sexist CEO: In my first year at this company, the CEO called me a "lap girl," implying I was there to look pretty and sit on laps. He made derogatory comments about other accounts people, saying they needed to hire new accounts people who were pretty. To have my and my fellow female coworker’s value reduced to our looks me feel demeaned and objectified, creating an extremely uncomfortable and hostile work environment. The pervasive sexism was not only tolerated but perpetuated by leadership, highlighting the deeply ingrained and toxic culture within the company. Not Profitable, Poor Finances: The CEO has no clue how to be profitable. He wastes money on his own personal assistant, the high cost of rent for the office space (the space is 5x too big for the number of employees that work there, but he won't downsize because he owns the building), and having the production team create deliverables that clients explicitly say they don't want in hopes that they'll be so wooed by his simpleton idea that they'll want to fork over all their money. Conversely, they try to save money on travel and accommodations. Instead of staying in a hotel room for team travel, they required you stay in an Air BnB with your other coworkers. If you request different accommodations the CEO will offer the guest bedroom in his home, blurring professional boundaries and creating uncomfortable situations. I was once forced to share a bathroom with a coworker of the opposite sex that I had only known for a week. This was highly inappropriate and uncomfortable. I asked ahead of time not to share a bathroom with him, but I guess no one cared enough to make sure that didn't happen. Poor Hiring: I have seen so many people get hired by Snapshot, move across the country for the job, just to get fired or quit within 6 months. There are no professional development plans. If you mess up once, they will not hesitate to fire you without warning. Whether this is due to poor hiring practices or people realizing how terrible it is to work there, this is my warning to you—if you're thinking about moving for this job, please reconsider. Fake Glassdoor Reviews: This should tell you all you need to know. I'd say 75% of these reviews are written by the CEO himself. You can tell they're fake when they say things like "Agencies are just fast-paced and a roller coaster / that's just how agencies are / that's the business / agency life." Don't let them gaslight you! Agencies are fast-paced, and there are tight deadlines, but that doesn't mean you need to sacrifice your personal life or your mental health. I could go on and on, but am truly afraid of the retaliation this company will take for even speaking out this much. Do you research on this company, trust the reviews, ask around Nashville, and take everything Snapshot tells you with a grain of salt.

Snapshot Interactive Response
1y
Thank you for sharing your thoughts. It’s unfortunate to see continued negativity from former employees who have been gone for some time now. We have such an amazing thing happening at Snapshot. We have positivity in our workplace and our current team is thriving in an environment built on respect, collaboration, and accountability. As for the remarks about our office space, yes, it’s large, but it’s also one of the best deals in Nashville, and we’re proud to have the room to grow. In the meantime, we have other agencies and companies that work out of our space, creating a vibrant community hub that fosters collaboration and creativity. It’s not just an office; it’s a space that reflects our commitment to supporting the local creative industry. Regarding your statement about our CEO being sexist-as the Director of People and Culture, I do not tolerate such behavior, nor have I ever heard any remarks of the kind you mentioned. Our leadership is dedicated to maintaining an inclusive, respectful, and professional environment for everyone and I am here to hold people accountable. Snapshot is profitable, and we’ve paid out profit-sharing bonuses this year. The Airbnb situation you mentioned is outdated—I was part of that conversation, and the portrayal here is simply not accurate. As for the claim of fake Glassdoor reviews, I assure you that’s not happening; it has become apparent that it was the actions of a former employee, and it is very disappointing to say the least. We’ve also made improvements and continue to refine our hiring practices. We continue to grow and have added support to our teams. However, lack of standards, accountability, and time management from some past leaders led to challenges that we had to overcome, including the unfortunate departures of some valuable team members. This is not a reflection of today’s Snapshot, but rather of past management styles. We have learned and grown from past mistakes and know now more than ever how important it is to have the right people in the right seats. I’m glad to hear that your life has improved since moving on, and I encourage you to continue focusing on your positive journey. I wish you the best and hope that you are truly thriving where you are.

Explore other reviews about Snapshot Interactive

5.0
19 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After working for 15 different companies in my lifetime, SnapShot Interactive was my favorite place to work because they had their act together. Each quarter, my coworkers and I would set the company goals and work towards completing them. I really appreciate Mark and Ben because they really worked hard to help us all become our best. I am grateful to have worked with everyone there. Delivering state-of-the-art content is not easy. If you want to work with the best, you'll want to work here, but if you're a slacker, look elsewhere. Generally speaking, agency work is very competitive because everyone thinks they know how to build a website or produce a video - that's why we focused on being effective and efficient. Every Friday afternoon, we would all have an hour of fellowship, where we reviewed new techniques, awesome industry-related videos, and shared our own stuff and ideas. Everyone I worked with had a great attitude, and we were all focused on getting things done. It's nice to work at a place where everyone has a positive attitude.

Cons

I don't have any cons.

1
2.0
29 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On the plus side, the teammates are nice. The team hires competent people, even if it doesn't last long. Everyone is trying their best. People work hard and find lots to be proud of. The work is interesting, when culture gets out of the way. Learning how to jump in and take initiative is easy because there's so much need for it.

Cons

There's a lot of turnover, employees realizing they don't have to put up with the bad management habits. The company stuffs reviews with fake positives. Leadership regularly causes HR issues. The egos need a lot of managing up. The culture of customer-first service and "no one is above any task" means everyone does everyone else's job, no one does their own job well, and the customer is allowed to run wild with deadlines and feedback. Projects are disorganized. Teammates are not trusted to do their actual jobs and are gaslighted if they try to address the big picture issues. "Accountability" is only used as a weapon. Papering over problems and putting on a smile is always the number one priority. Diversity at the company is poor beyond balancing men and women. There is no room for LGBT identities. People of color don't last long on the team. Sometimes sexism and humor, especially from leadership, are bad as well. Bullying has been an issue. Flexibility of working from home is a tug of war against management's deep lack of trust.

3
Snapshot Interactive Response
2y
Thanks for the review even though some if it is hard to hear. I see you have moved on and I hope you’re thriving with your new employer. I’m sorry your experience was not 100% positive. Growing quickly and pivoting during Covid was a unique chapter. And we had some serious issues on the leadership team that needed addressing. We underestimated the impact of not having the right people in the right seats and have made changes. Further, operationally we are stronger with better systems – with the goal of eliminating friction in creating the best work. Having better workflows has also created more trust amongst teammates. Though we are a primarily office-based agency, the team tends to work in person – with Wednesday as the day that many choose to work elsewhere. The feedback we get from the team about the office and their experience working together the majority of the time is positive. And at times we do support employees working from elsewhere as life demands. We believe in equality for all and this workplace (and all workplaces) discrimination or mistreatment of anyone totally unacceptable. We all deeply believe that discrimination on the basis of race, religion, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint or any other classification is wrong and unacceptable for our agency (or any other). Please reach out to me to discuss if you are willing. Of course, my hope is that with the changes in management that we’ve had, this issue has been systemically addressed however it remains as an important reminder to be far more intentional and proactive about assuring the work experience reflects our values as an agency.
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