Good management team and supportive colleagues. I found it a great place to work and for people to learn to ski. - Ski Instructor Snozone Employee Review

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Good employer with a solid management team. Their learning progression is well thought out takes a beginner through the steps from new on skis/board to competent and safe turns. Staff benefits are a nice addition and a working day has sufficient breaks for re-charging before carrying on to the next lesson. Staff training is always available. I particularly enjoyed working with my fellow ski / board instructors who all pitch in during busy periods to keep the learners on track. The slopes are very good for an indoor ski slope and there has been plenty of investment in the equipment and facilities recently.

Cons

Personally I never had any cons. If you turn up on time and enjoy teaching snow sports then you shouldn't have any issues IMHO.

Explore other reviews about Snozone

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Really great team from top to bottom. I felt welcome and valued from day 1 and still do every time I turn up. No zero hours contracts, everyone is a team member and looked after properly. Autonomy - coaches are free to run lessons and not over controlled. Management are great with customer complaints and usually can turn anything a guest is concerned about into a positive without having to run and ask permission from someone else.

Cons

Can be really busy in high season (weekends) but there's usually support, float coaches, management etc. on the slope to coordinate things. Rope tow destroys gloves.

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Snozone Response
1mo
Thank you for your feedback, we are really pleased to read that you felt supported and valued by the Management team, this is exactly the environment we strive to create for all of our team. Thank you also for your constructive feedback regarding the gloves, we provide these as part of your uniform and therefore take your comments on board.
5.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Strong leadership from management that is approachable, fair, and supportive, consistently recognizes hard work. They lead by example, maintain high standards, and create a positive and motivating environment for the team. - Friendly and collaborative team culture across departments - Fast-paced environment that keeps the role engaging - Opportunities to take ownership of programs and events - Exposure to operations, customer service, and program management - Good experience for developing coordination and leadership skills.

Cons

- Can be very busy during peak seasons, leading to a high workload, but it’s a challenge that keeps the role engaging and rewarding.

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Snozone Response
4mo
Thank you for taking the time to share such detailed and thoughtful feedback. We’re really pleased to hear that you feel supported by the leadership team and that their approachability and recognition of hard work have made a positive impact. Creating a motivating environment with high standards is something we genuinely strive for, so it’s great to see that reflected in your experience. It’s also fantastic to hear that you value the collaborative culture across departments and the opportunities to take ownership of programs and events. Providing exposure to different areas of the operation, while helping team members build confidence and leadership skills — is a key part of what we aim to offer. We appreciate your honesty about the busy peak seasons as well. While they can be demanding, it’s encouraging to know that you find the fast-paced environment engaging and rewarding. Thank you again for your contribution and for being such an important part of the team.
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