Not a Stable Long term job - Customer Service Representative Social Catfish Employee Review

1.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

They offer snacks and occasional after work social meet ups at bars restaurants

Cons

This job by far has been one of the most traumatic work environments I have worked in. when I first started everything seemed to be fine but I quickly picked up on the culture pushed by the owners. They will ask you to do way more over your hired requirements and will result in not getting treated correctly if you speak up on pay compensation for hours or roles that are not under your requirements. In matter of working there less than a year I saw over 30 plus employees quit under 6 months. They will take advantage of you if you are a people pleaser or have the assumption that with hard work will come a pay raise they do not offer promotions or 401k They also have a very small accumulation for vacation time so know that you will not be getting much for the hours you work. They also have Ring cameras inside the building that have audio attached to their person ring accounts which seemed a bit strange. This is a not a company you look into if you are looking for something semi long term.

Explore other reviews about Social Catfish

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. 10 out of 10

Cons

Nothing. It’s amazing. Great people. Great mission

1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most team members are hardworking and capable.

Cons

The culture set at the ownership level is toxic, with poor communication and consistently low morale across the organization. Expectations are unclear and frequently shift, while accountability is inconsistently applied. There is a disconnect between responsibility and authority, with individuals held accountable for outcomes they do not have control over, making success difficult to achieve or sustain. Compensation does not align with the level of expectation and workload. There have also been instances of unprofessional and inappropriate comments at the ownership level that contribute to an uncomfortable and at times concerning workplace environment.

3
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