3.015 June 2026Customer service representativeCurrent employeeWoodlawn, MDRecommendCEO approvalBusiness outlookProsThe agency offers great benefitsConsThe schedule recently changed and is less flexibleShow more
5.027 Jan 2026Customer service representative (csr)Former employee, more than 8 yearsChicago, ILRecommendCEO approvalBusiness outlookProsEverything was great, I loved it!ConsNone, some customers were difficult.Show moreHelpfulShare
4.03 July 2026Benefit authorizerFormer employee, more than 1 yearChicago, ILRecommendCEO approvalBusiness outlookProsBeing trained on all the different case types processed by the position. The organization offers flex time.ConsIt is a difficult job to learn all aspects of case processing promptly.Show moreHelpfulShare