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      Social Security Administration

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      Social Security Administration reviews

      Expected - Anonymous employee Social Security Administration Employee Review

      2.0
      24 Aug 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to move up into better government job. Otherwise - as expected - phone calls are phone calls - and keeping under the five minute that is asked isn't always possible.

      Cons

      Breaks were on very strict time - don't take too long to go to the bathroom or you'll get a mouthful.

      Explore other reviews about Social Security Administration

      5.0
      15 Dec 2025
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits Great retirement Decent pay Job security

      Cons

      Some outdated technology and systems

      1
      4.0
      3 July 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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