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Social Security Administration

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A Great Government Agency, but Don't Come to the Public Sector because of the Myth of Better Work/Life Balance - Anonymous employee Social Security Administration Employee Review

4.0
19 May 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Strong customer-service focus * Wonderful mission - social insurance for those most in need * Great people * Senior management with integrity * Innovative IT solutions

Cons

* Insufficient staffing levels * Ever-increasing workloads; particularly hard-hit by the current recession * Lack of resources * Long hours

Explore other reviews about Social Security Administration

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

Cons

You're not adequately protected from the wide swings of the whims of the administration

1
4.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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