Okay place to work with more negatives than positives - Claims Representative Social Security Administration Employee Review

All new hires complete a training class before they start taking disability claims from the public. After they leave the training class, they are left to figure out how to do things on their own without timely feedback, which results in mistakes. The management, mentors and colleagues always say they are too busy to help the trainees. The colleagues first point out mistakes made by the trainees to the management. The management tells the trainees their quality of work is poor without providing the resources to do the job well. It is a very negative work environment for new hires.