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Social Security Administration

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Workload - Claims Representative Social Security Administration Employee Review

3.0
20 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Very independent and flexible hours

Cons

Overworked and too many cases being handled by one person. Jack of all trades. CRs also do the job of an SR. The management refused to hire SRs.

Explore other reviews about Social Security Administration

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

Cons

You're not adequately protected from the wide swings of the whims of the administration

1
4.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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