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Soffront Software

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Unique product, Scrum has brought major changes in the company, excellent future ahead - Support Engineer Soffront Software Employee Review

4.0
29 July 2012
Recommend
CEO approval
Business outlook

Pros

The product line has unique capabilities compared to other CRM products on the market including the biggest names. During the last 6 months Scrum has brought a major change in the company. It has empowered everyone I work with. Management making good changes and future is looking brighter that ever.

Cons

This is not a very large company so you end up doing more than one thing for sure. For example, if you are in technical support you end up doing QA for the customer issues. We have a QA departmet but they are busy so the support people become the extension of the QA group. Similarly, IT department helps out customer support as well. So, you must be able to do multi-tasking at times.

Explore other reviews about Soffront Software

5.0
19 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great remote culture. They are pretty nimble to adjust to market needs and customer feedback.

Cons

Startup environment can get hectic at times.

1.0
1 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees are pretty nice. The CEO is also pretty nice and you can tell he wants what's best for the company; the problem is that he doesn't always know what's best. If he put more trust in the people he hires, the company would do a lot better. The CEO will also argue with you about everything, but don't mistake this for confrontation--he really seems to enjoy the heated debates and just wants you to argue your point to convince him what's best.

Cons

The CEO micromanages every aspect of the company and has no vision or foresight past 5 minutes from now. The marketing is haphazard and has minimal budget, and the CEO will sometimes hire and and fire people in the span of a month. Constant revolving door of employees. Poor salary compensation, poor benefits, and expect your benefits and salary to be reduced repeatedly while you work there because of "company performance." Additionally, management forces the scores of unhappy employees to write good reviews here on Glassdoor--I guarantee every good review you see here was written under duress and reviewed by management.

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