Good Starting point in IT field - Datacenter Technician SoftLayer Employee Review

4.0
15 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Super professional. Is like a franchise, they have a successful datacenter design and they copy and paste it all around the world. They have all the tools needed to install and maintain servers.

Cons

Not too many options of promotion to other branches like sysadmin, dba,etc. You can have promotions as a dc tech.

Explore other reviews about SoftLayer

5.0
20 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Good company to work for

Cons

Acquisitions are a pain in the A

3.0
12 July 2025
Recommend
CEO approval
Business outlook

Pros

Best for people who have no experience to get their foot in the door and learn the basics of what it means to work in the field, promotions are always from within

Cons

Since higher positions are generally promoted from within, it's hard to get in at a level higher than DC Tech 1. They also no longer hire full time employees right away, and switched to a contract-to-hire model. They also are bad at hiring experienced technicians and turn-over rate is insanely high. You won't learn advanced troubleshooting skills or many skills that transfer over - most of the job is troubleshooting private automation that does everything for you.

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