Poor Leadership, No Severance for Anyone - Anonymous SoftServe Employee Review

Thanks for sharing your feedback and acknowledging that we have some GREAT people, we would agree! As it relates to the Cons/Advice you have shared, we also recognize that there may be some who would benefit from additional leadership training and coaching. The development of a great leader happens over time and through the company’s continued dedication to training and our core values. We agree there is always room for feedback and improvement. This feedback comes from several proactive sources; direct managers and/or HR are involved in the feedback to ensure not only awareness but also development of our team leaders. Our culture is extremely important and as such, there has been an ongoing concerted focus as we explore the power of living our values through various methods. It’s a CEO mandate, (you probably saw this direct from him) – our values aren’t just words on paper, they shape who we are, how we act and drive our success both as a company and individually. Our headcount in the US is relatively small and while we are not required to provide severance packages, we strive to be transparent about our practices and amicably separate when we are faced with a situation warranting termination. The decision to separate an associate is only taken after careful evaluation by the leader and HR and while this may be disappointing, we do value the contributions made by all our associates during their time at SoftServe.