22 June 2017
SoftwareOne Response
8yDear Colleague - thank you for taking the time to write, it is aways disappoining to receive negative feedback but a good opportunity for us to learn. We are still a retaively young business and developing as we grow - and with any journey like this we will make mistakes - overall the company continues to go from strenght to strength but our transformation and change is not easy and I know that this manifests itself in different ways. We are investing heavily in people development in India - the MU development program delivered by Harvard Alumni, the Leadership Charter and Development porogram which goes live in July and the continued opportunities for career development and international experience - I cannot promise that these are the solution to all problems and that we will be perfect, but we are doing our very best to move the business forward. We still maintain a transport infrastructure for the GSDC and admittedly whilst we have reduced the scope of cafeteria services, this was also using direct feedbackl from the employees locally.
In regards to your commentson the team leaders - it's disappointing to hear this - we are obviously a much karger business than when we started operations 5 years ago - this is not an excuse for leadership however is something we need to address and I will look into this with the team in India. If you would like to provide any further feedback (and in confidence) please email me at john.mayes@softwareone.com - thank you again.