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      Softworld

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      Softworld reviews

      Terrible company. Run. - Development Team Member Softworld Employee Review

      1.0
      3 July 2019
      Development team member
      Recommend
      CEO approval
      Business outlook

      Pros

      The hourly rate for IT contractors are competitive, but this will cause you to get used, abused, and discarded quickly.

      Cons

      Management at the client have openly stated multiple times that they “hate” Softworld. All 6 Softworld contractors, including me, were laid off at the same time. All other consultants from other companies stayed on, even though many of those consultants were not as competent. Although Softworld consultants constantly received praise for the quality of work that we delivered, we were abruptly let go because of some sort of feud between the two companies. Softworld makes a fortune off of you, relative to other staffing vendors. I saw my bill rate to the client’s project and it was about $30/hour over my pay rate. That means they are making about $60k/year from my work just for writing me paychecks. The benefits are nonexistent. No PTO/vacation/sick days/holidays, 401k matching, or expense reimbursement. The health insurance they offer is pretty pathetic and we’d have to pay almost $600/month for minimal coverage. I’ve approached Softworld’s management to inquire about why they’re getting hate and why they take such a huge cut of our pay and they just play dumb with us. They also played ignorant when I asked them about the wave of layoffs. It’s pretty insulting.

      avatar
      Softworld Response
      6y
      Thank you very much for taking the time to provide detailed and candid feedback. Softworld strives to create a positive impression with every single person that we employ; we greatly regret that your experience was as negative as described above. There are times in our industry when clients make strategic structural shifts in relationships with their vendors. This can impact consultants and employees at all levels, including some of our top talent. That said, we absolutely understand the frustration of your role being a part of a transition such as this. In regards to our benefit and employment selection, Softworld is proud to offer numerous options for our consultants and their families based on their individual situations and needs. These choices can include Staff Consulting (allowing the chance to accumulate time off), Cadillac and more basic health coverage effective Day 1 of a Contract and 401k contributions Day 1, with company match following 1 year of service. We strongly encourage all potential consultants to have open and frank discussions with their Softworld Recruiters regarding what financial, benefit and employment options make the most sense for them. If you have any additional feedback or questions that you'd want to share, including any suggestions for specific ways that we can improve, I'd invite you to contact me at your convenience. I can be reached at 781-373-8452. Thank you again for sharing your thoughts; all feedback (positive and negative) is invaluable to us. We are always striving to improve upon our client and talent experience. -- Softworld Vice President, Professional Development

      Explore other reviews about Softworld

      5.0
      10 Nov 2025
      Quality operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very open and communicative recruiters

      Cons

      No Cons at this time

      avatar
      Softworld Response
      3mo
      Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
      1.0
      11 Feb 2026
      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      I was able to work primarily remote. As an Account Manager, it might not be a bad gig

      Cons

      Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

      avatar
      Softworld Response
      3mo
      Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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