The Engineers and Product are GREAT!!! Sales Team Needs Improvement. - Sales SolarWinds Employee Review

3.0
9 May 2018
Recommend
CEO approval
Business outlook

Pros

SolarWinds software is a great product and easy to sell. The engineers are some of the best and brightest. The product team is always working on new releases. Customers are happy.

Cons

Sales reps usually last 3 months before they are fired. Management is constantly changing. Sales reps made a lot of money before but those days are long gone. Everything is "case by case" so there is no consistency to the sales process. Tons of internal conflict. No one knows what is going on and there is no one to ask. Sales reps who do well end up getting fired too. No work from home and vacations are rarely approved. Management presses the sales reps to constantly press the customers for daily and sometimes hourly updates on pending deals.

Explore other reviews about SolarWinds

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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