Horrible Leadership and Management. Decent Products. Great People - Senior Sales Engineer SolarWinds Employee Review

1.0
22 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Awesome place to learn the ropes around sales engineering. If you are a self starter and self motivated this place is a great stepping stone into a real SE role. Don't worry about working hard, you can do mediocre work and never be fired as an SE. Lunch 2 times a week. People (individual contributors) -its kind of like you suffer together so you build this amazing bond with people. Marketing!! - If Solarwinds does 1 thing right, this is it.

Cons

ZERO training or learning opportunities. Don't expect your manager to invest anytime into you or your development. Better yet, expect nothing from your leaders, they have no clue how to lead. Mid-level management is unaware of what is actually happening at the individual contributor level or their respective management team. The AM's/REP's are constantly leaving putting lots of stress and work on the SE org. ZERO customer focus, anything goes to get the deal. Top performers are not valued. They are simply looked at as a way to alleviate the workload from less competent people. Lazy people catch on to this and don't care. There is no career path in the sales engineering organization. Salary bands are well below the market average. The only way to get a raise is to find a new offer and negotiate. If you are lucky enough to get a raise don't ever expect one again. The only competent leaders were smart enough to know it was time to leave. Solarwinds is a sinking ship especially in Utah. Closing offices left and right. Unable to retain top talent. No one trusts Mid-level management due to lack of personality and careless attitude. Customers avoid speaking to Solarwinds like the plague. Once you make a sale there is ZERO followup with the customer until renewal time. There is a new incentive for a type of implementation team and customer success team that has minimal backing from leadership. Industry image of the Solarwinds Sales org is worse than the image of a grimy used car sales lot.

Explore other reviews about SolarWinds

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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