Not Ideal...not even close - Inside Sales Representative SolarWinds Employee Review

2.0
28 Apr 2015
Recommend
CEO approval
Business outlook

Pros

It's in Austin. There are some quality people who work here.

Cons

I realize every job has some negative aspects but there are a lot of negatives at Solarwinds. - The culture at Solarwinds is lacking and it has a bad stench of a misogyny at times. - Bad behavior has been rewarded and described as "being hungry". Aka: lie, cheat, steal from your team/sales floor to get the deal. - There is a feeling that management doesn't have your back and aren't trustworthy. We get told one thing then the complete opposite happens the next day; there is no consistency with rules. There's nothing worse then constantly "being sold" by your manager on a weekly basis. - We are encouraged to talk to our managers if we have an issue/concern/question but once this happens, it turns into a "lesson" like a grade-school principal situation. I have actually heard of a manager refer to his team as children. - Favoritism is oddly prevalent here. Leads are spoonfed to certain reps so there is one "superstar" on a team rather than evenly distributed. You would think evenly distributing them so 6 or 7 people look great rather than one would equate a great manager AND foster a team mentality. This is not the case. - Constant pushback from clients on the dated sales model. The expectation is to make 50 calls a day, call and email every lead/opp every 2 days, move 4 deals down funnel a day, plus others. When you don't meet these metrics you will get the "Are you ok?" sit-down from management or "you haven't done much today" speech. Think: Bill Lumburgh. They don't take into account that cultivating relationships actually help a sale and trusting your employees to do their job is a winning idea. - Most days are spent fluffing metrics so you can actually get to doing your job. It's a massive waste of time. - PTO is frowned upon and we are expected to stay super late during end-of-month and end-of-quarter when there are no customers to reach out to at 8 or 9 in the evening. "Call Someone" is often shouted from the C-Level as roaming the halls. Most of the time employees are on Facebook at this time just waiting to be released. - There is little room for growth at Solarwinds. All the recent hiring has come externally, not many promotions internally to management which makes me think they do not trust the skill set of their existing employees. - Most employees I speak with feel like the overall vibe at Solarwinds is a beat-down. Employees have actually been given a hard time for getting coffee in the morning. This 10 minutes each morning adds up to blahblah minutes each week.. to month, which is this much time you've wasted calling someone to ask for their order. See #4 above: lesson. - The CEO sends out super religious emails which can be seen as incredibly offensive if one doesn't have the same beliefs. - MICROMANAGING is at an all-time high.

Explore other reviews about SolarWinds

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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