Pros
A lot changed during the eight years I was there, and it could be a bit of a nightmare during those early years, and I only hung in there for the stock. Horrible tales could be told, and have been, but it's too far in the past now to dig those up. The new CEO brought in a lot of changes back in 2020, mostly good and progressive, like the CEO's monthly Ask Me Anything meetings, improved benefits, FTO, paid sabbaticals, etc. At least that's how it seemed at first, but the quadruple whammy of the Sunburst breach, the pandemic, the cult of "Observability" and more recently the Big Layoff Fad has brought things down to earth, and it seems to be settling back into being just another IT company with the same old us-and-them mindset. Or maybe it was always that way and I was taken in by the surface charm. Oh well, for a while it seemed like the best place I ever worked at... The January layoffs were handled well, which I'm grateful for.
Cons
Departments are just as siloed as they were back in 2015. Sometimes the only way to find out the mood in other departments was to read the Glassdoor reviews - and boy, are there some dissatisfied people in sales. Awful middle-of-nowhere HQ location will be a handicap if they try to enforce a hard RTO policy. New regime has lapsed into old ways, blindly following industry trends - layoffs, RTO, etc. Lots of things that seemed like great innovations were either curtailed or turned out to be merely veneer and it often seemed that the appearance of change and progress was more important than the reality. Little internal promotion or career development.