Tech company failed to recover it's famous hack - Manager SolarWinds Employee Review

1.0
22 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Had a culture of team work, trust and respect before 2021

Cons

Still in damage limitation mode 2yrs after the hack. Leadership are lacking the talent and respect to be able to steer the company out of the mess, the only focus they appear to have is rewarding themselves and their buddies... and hiring more of their buddies over and over again. Their return to office policy is against the majority of the employees wishes, yet they want to force people back into unnecessary commuting because they don't trust the staff so say it's to help collaborate better. Everyone is just tired of there act, they have no empathy for the hardworking employees who have seen enough of their lies to just bury away and wait for the paycheck.

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SolarWinds Response
2y
Thank you for taking the time to share your feedback and concerns. While SolarWinds has actively addressed the SUNBURST incident from 2020, our executive leaders continue to be transparent on the subject, addressing employee questions and concerns in global all-hands and Ask Me Anything sessions. Both before and after the SUNBURST incident, SolarWinds has hired qualified employees in all offices and departments based on referrals and skills. We believe our behaviors drive outcomes. Returning to our offices and consistently bringing people together will drive more energy, active collaboration, and engagement amongst teams. With our hybrid model, we want to ensure we are leveraging our facilities and building stronger relationships by coming together in person, while also maintaining flexibility on the days and times required to be in the office. Empathy is one of our core values and drives our people-first culture, cultivating an inclusive and diverse workplace where individuals are empowered to thrive, reach their full potential, and feel a sense of belonging. Please reach out to your local People Partner to share your experience with management and include your feedback on manager performance reviews.

Explore other reviews about SolarWinds

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

1.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, but very rarely worth it for the amount of work given.

Cons

In my experience, this was the least effectively run organization I’ve worked for. Core internal processes were inconsistent and frequently changed without clear ownership, which made planning and execution unnecessarily difficult. Decision-making authority was often unclear, and accountability for outcomes was limited. Several managers appeared under-empowered or insufficiently experienced for the scope of their roles, resulting in unresolved issues and shifting priorities. The culture felt highly political, with visibility and internal alignment sometimes taking precedence over delivery. Informal cliques appeared to thrive, which made collaboration and transparency harder than it should be. Suggestions for improving processes or addressing recurring issues did not gain traction and were perceived negatively, creating an environment where initiative felt risky rather than supported. I experienced the workplace as toxic, with low trust, limited psychological safety, and conflict frequently handled through escalation or avoidance rather than resolution. HR structures were not effective at addressing concerns or providing a neutral escalation path. Senior leadership frequently emphasized a unified company culture; however, in practice different parts of the organization operated with noticeably different norms and priorities, with limited integration into a cohesive whole. Overall, the environment did not support high-trust, high-accountability work, and sustained progress was difficult despite the efforts of some capable individuals.

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