Tech Support Engineer - Technical Support Engineer Solenis Employee Review

2.0
17 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Independence for scheduling work. Company vehicle with gas card. Front line employees are great and good friendships can be developed.

Cons

Terrible management at multiple levels. Upper management unsure of business structure they want to utilize. Vertical structure. No, wait, we'll make it horizontal. Next year.. nah, lets go back to vertical again. No culture of assistance to remote areas. No expectation of knowledge transfer from many individuals with decades of experience. Old culture of having a good time with team building is gone. Thanks to new ownership being a venture capitalist firm, the new culture is about sell, sell, sell, and push price increases even if the industry being served is taking huge market hits. Training department lacks many training skills. Zero career development. Annual reviews can be done by distant management with little to zero first hand knowledge. Employee reviews can be tied directly to the price of final products of the customers. I.e, if the price of gold goes down, sales people to gold producers can expect a bad review. Many of the most talented people in the company have been driven off. New management positions are being given to long standing employees with histories of being deeply condescending and sexist.

Explore other reviews about Solenis

5.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for!

Cons

Did not have any cons from my time here.

2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Paycheck, decent (Though expensive) insurance and good PTO (If you can take it). Coworkers and technicians are exceptional.

Cons

Absolute absence of work/life balance, PE company focused on keeping SG&A costs to a bare minimum and unwilling to increase headcount to handle increased business, no training program, no coherent plan for cruise business investment, no regard given to feedback to director level, say that comp time is given but it is impossible to claim with volatile environment. Did I mention the expectation of 24/7 availability for contact and work availability? Run, do not walk, away from these people.

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