csr - Customer Service Representative Solera Employee Review

4.0
28 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Extremely easy job with decent benefits. overall the company is very good about providing incentives to their employees throughout the year to show appreciation for their hard work. monetary incentives for perfect attendance, they provide lunch for coming in on snow days and and other days they may have hot chocolate or cookies, etc. they even give away large ticket items from time to time such as tv's or game systems.

Cons

working on major holidays is a must considering the company is open 24/7/365 generally they give us the option to vote for holidays off and they try to accomodate us but we got screwed for Christmas and New Years this year because they decided to observe the holdiay on Monday and we had to work Sunday (Christmas Day) and the days immediately before and after with no questions asked. We weren't given the option to request off, or even use our PTO time that we worked for all year long.

Explore other reviews about Solera

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

The pay could be better.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Job security is a plus, I enjoy my job.

Cons

Things are always in a flux state. You never know what's going to happen next.

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