Pros
Free food/snacks Some of the staff is fun to work with
Cons
Where do I begin? The CEO and some of the management have driven this company into the ground. Processes are so backwards and they are not even actually written or published anywhere for the employees to refer to yet, management is going "That's against our process/policy/procedure" If that's the case, then physically give us something to work with. Severely understaffed, instead of hiring more people they pile on more duties to a person and expect more out of us. No raises or promotions, yet they expect us to complete the duties of multiple people day to day. They launch new products or policies and do not notify any of the staff as to what is going on, which makes us look like fools when speaking with a customer/potential customer. Very very poor communication from management to lower level employees, if we are not notified of changes, how are we supposed to do our job correctly?