Not quite as promised when they sell you the dream . - Talent Delivery Specialist Solutions Driven Employee Review

Thanks for taking the time to write your review. Firstly, thanks for the positive comments on me being a nice guy and positive – the bizarre thing is I learned everything I know from our COO (he is my dad after all 😊). Also, thanks for the positive parking comments – I did pick the office location, so will take credit for that one! It’s a shame you feel as you do, especially since it says you are a current employee. Also, when I read all the other recent reviews it seems your views are very different to the other views, which I find strange. Given you said I am a nice guy and positive it may have been better coming to chat to me? Rather than your “ghost” reply? In reviewing your comments, I agree we do have a good commission model – which pays out bonus for high outputs and efficient delivery. Yes, clearly high revenue roles impact that however we have no favouritism for who gets higher value roles other than protecting our customers and allocating people who have experience of such roles as well as demonstrable experience in filling roles right first time. I would presume the latter impacted you, given you reference to reworks and meaning the role you were working on wasn’t filled right first time. You later mention that the commission structure is weak after saying it is decent – not sure where to go with that. Your comments on loads of tedious processes – it’s a balance I guess and one we’re continuing to look at as we introduce new systems – however, I’m not sure many recruitment companies could say they fill over 90% roles right first time and I don’t think the rigour of our “tedious” process supports this. I’m guessing you weren’t at our team meeting a month ago when we shared our new value proposition? Our focus as a business is now on “sourcing business-critical hires globally” – this usually means difficult to fill roles, roles that have been open for longer than norm and roles that demand a very capable recruitment partner to deliver. Your comments on a BD team who are clueless, ghost roles, been open for 6 months – honestly it sounds like you aren’t feeling as good about your recruitment capability as we would like existing employees to feel – I’d welcome the chance to address and support this. The point on when people leave they are ridiculed – I don’t see any factual examples of this – in fact, I would say as soon as someone does leave (either via their own choice or the companies) the norm is the team are taken in right away and made aware of this – we are open on the reason, either new job, performance, behaviours or felt it was time for a change. I actually thought we were pretty good in this communication process and would have had it as a pro instead of a con, but hey it’s all opinions at the end of the day. I didn’t reply to your points on worsening atmosphere, awful roles, micromanagement and poor cross department relationships as I honestly don’t agree with them and I guess I am allowed my opinion too. In summary, we will certainly take learnings from your comments – if you are a current employee as you mention, please take the time and courage to come and speak with me direct. Thanks again for your feedback. Gavin.