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Sonic (Internet and Phone)

Engaged employer

"Amazing place to work besides the lack of advancement and low pay" - NOC Technician Sonic (Internet and Phone) Employee Review

5.0
26 Mar 2019
Recommend
CEO approval
Business outlook

Pros

The people are great, the atmosphere is unlike any job I've worked. I learned a lot here its a good stepping stone for better jobs. The company parties are insane benefits are good they let you mold into your own type of work ethic.

Cons

The pay is lower than what in and out employees make which isn't fair for how much responsibility you have. Not much opportunity for advancement. For being a tech company they should pay more. Constantly dealing with frustrating issues that you didn't create for peanuts. Bottom line pay your employees more especially the tier 2 NOC techs that do 3 times a s much work as the support department and get paid the same.

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Sonic (Internet and Phone) Response
7y
Thank you for the feedback. We take this seriously and do try to stay competitive in our industry, but if you feel we've let you down and would like to discuss it further, please reach out to sonichr@sonic.com.

Explore other reviews about Sonic (Internet and Phone)

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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