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      SonicWall

      Engaged employer

      SonicWall reviews

      Technical Support - Technical Support Engineer SonicWall Employee Review

      2.0
      2 Oct 2018
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid security products work well, products are getting better and better. Sp,e co-workers and local managers are good to work with.

      Cons

      No communication from bigger boss with lots of changes that are all just passed on like rumors. Watching support shrink to nothing in AZ, only add techs in India or Canada. More new products, no additional training, same training as provided to customers and sales which is no help for support. No troubleshooting tools beside free ones techs find. No career path and low end salary

      Explore other reviews about SonicWall

      5.0
      16 Oct 2025
      Graphic design manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and talented individuals.

      Cons

      Lack of communication and no clear path for advancement.

      avatar
      SonicWall Response
      8mo
      Thank you for taking the time to share your feedback. One of our key objectives is our commitment to our employees. Because taking care of our employees is one of our core values, we’re always looking for ways to ensure they have equal access to growth and development opportunities.
      3.0
      22 June 2026
      Utm support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      youll learn networking really well

      Cons

      they NEVER give pay increases

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