Facilitate all client needs to ensure timely class checkins. - Front Desk Staff SoulCycle Employee Review

4.0
3 Jan 2017
Recommend
CEO approval
Business outlook

Pros

The biggest perk of working at soul cycle is being part of the soul community and being encouraged to take class!

Cons

Working at soul cycle comes with working very different hours and it is not a nine to five-sometimes it's 5am starts, other times it's 5pm. Hard to keep a routine.

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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