Depends what you're looking for - Front Desk/Keyholder SoulCycle Employee Review

3.0
4 May 2019
Recommend
CEO approval
Business outlook

Pros

Soul is an ideal part time job - casual fun work environment with awesome girls that will become your friends. Free classes and you can make great connections with the riders.

Cons

Pay is bad considering the pre-dawn start times, the amount of sweat you have to mop up, sweaty shoes you spray, and holidays you're expected to work. Riders can be extremely difficult when high expectations are not met. And corporate is very unsupportive.

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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