Fun Place to Work, don't expect to pay the bills - Front Desk Staff SoulCycle Employee Review

4.0
10 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Free classes, amazing staff of people and camaraderie built with your community.

Cons

Corporate has no idea just how much the front desk staff does on a daily basis and does not adequately compensate for the work they are expected to do.

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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