Can't even pay your employees - Studio Crew member SoulCycle Employee Review

1.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Part time employment, ride for free, learn janitorial skills.

Cons

Schedule is completely unmanageable. I was given a schedule of 7-10 am Monday-Saturday at $14.00 an hour. Who can live on that? or be able to work another job on that schedule? Also, they don't tell you up front that you will be scheduled as such. And, you're hired to basically be a janitor during your entire shift. I was hired for studio crew member, NOT custodial. After I resigned I tried contacting my store mgr, payroll dept, and anyone I knew who worked at Soul Cycle to try & receive my last check. Still to this day I have not been paid even though they said in an email I would be receiving an immediate wire transfer. They only owe me $56 & they can't even pay me that. They keep stringing me along making me think they would pay me. I've filed with NV Dept of Labor Wage Claims. This is absolutely uncceptable.

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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