Part Time Desk - Front Desk Associate SoulCycle Employee Review

2.0
30 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The workout is incredible and you get to do it as much as you want. The product is definitely something to be proud of.

Cons

The staff, for the most part is made up of 20 something year old females. Behind the scenes was always very catty, dramatic, and full of cliques. It was always hard to feel like you fit in. I worked at a SoulCycle studio for almost a year and never really felt like part of the team. The studio managers loved to gossip. They would fake compassion for riders and staff and then spread rumors using information given to them in confidence. Though the concept and product are both fantastic, working in this environment could not have been more opposite.

avatar
SoulCycle Response
11y
Hi, Thanks for your feedback and for taking the time to review your experience at SoulCycle. It's helpful that you've provided us with some insight about your experience here. It's a great benefit to receive reviews from previous and current employees, because it encourages positive growth and to become a better company overall! We're very sorry that your time working with us at the Front Desk was not the best experience. Our quick growth plan has led to some exciting promotions for our young leaders. Subsequently, it is top of mind for us to continue to develop our newer (and veteran!) leaders with training and development programs; we even have some amazing initiatives in the works! We hope this will effect positive leadership evolution for the betterment of the SOUL community. Again, we do appreciate hearing your thoughts on this matter. Your feedback is extremely important to us and we will definitely look into the matter more seriously. We know that this feedback will only help us become a more positive and cohesive employee community to give our riders the support they need and deserve. Thanks again!

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Love it- free rides are the best

Cons

Nothing love my coworkers !

See reviews by: Helpful|Rating|Date|All