Looks great on the outside, disaster on the inside. - Instructor SoulCycle Employee Review

1.0
25 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The riders, free classes, front desk staff

Cons

Horrible upper management. High internal turnover. No support from direct manager even when asking for it. Setup for failure. Very clear favoritism. Wasting of funds at a corporate level which leads to lay offs of good talent at multiple levels in multiple departments.

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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