Rapid Expansion, Poor Leadership - Anonymous employee SoundBay Employee Review

- Great immediate colleagues. The people you work with on the floor are some of the most passionate people you will meet. - Likeminded musician and a sense of community

- The ownership that took over from the previous owner have essentially taken away the passion and drive out of their employees. The same employees that were once the reason as to why Mannys and Store DJ was so loved in the Australian music scene. - HR is mismanaged to the point where staff members are told to deal with serious issues by themselves. -Blatant targeting from ownership. The owners exercise a lot of power in regard to hiring and firing of staff without reasons. - Staff members are not given opportunity to respond against allegations. This depends on if the ownership like you enough or not, - The management uses feedbacks that come though an anonymous feedback portal to form opinions on staff members rather than investigating issues and coming to the conclusion. - On multiple instances, the staff members have been told to sell used products at full price. - Your sick call will definitely get you targeted by your managers.

-flexible work from home schedule -discounted stock (handy if you're a musician or DJ)

-huge lack of communication or understanding between departments, leading to animosity between departments when people should just be communicating freely. -company as a whole is focused on expansion without putting effective systems in place for new entities to work with existing ones. -the largest dispatch warehouse at the company is mismanaged and this leads to by far the most shipping mistakes within the whole company. The fallout from this creates a huge workload on store teams across the country, and also the small main team that deals with online customer returns. This warehouse started operating 16 months ago and the problems still persist. -The relatively large amount of shipping mistakes and mismanaged warehousing causes customer dissatisfaction on a wide scale. As customer facing staff it is left to us to apologise day in and day out for issues caused largely by upper management focussing on expansion and profit rather than the people on the ground keeping the wheels turning. There is never, ever any mention or recognition from upper management of this constant emotional load taken on by sales and customer care staff in relation to this. -discussions about pay disparity between staff at the same level are left untouched by upper management while they give out empty promises of change "at some point in the future". -little to no room for upward mobility within the company. -Huge lack of diversity within the company as a whole.