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South University

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Despite the job title, it’s really a sales job - Admissions Representative South University Employee Review

2.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Pay is good Decent benefits (but at least in my area it was tricky finding drs that accept my insurance) Good job if you like being in sales without worrying about relying on commissions

Cons

Like the title says, this is a sales job. If I would have know that before I started I wouldn’t have accepted/applied for the job. The leads are plentiful but a majority of the leads are not good, and a good portion of them think that the call is for a job (and not for school). Regardless of whether they want to go to school or not you are expected to push the idea of going to school to them. Also even if they are interested in going to school you are expected to push one of the school’s limited programs, even if you know it probably will not ultimately help them with their desired career (like if someone wants to get into engineering push IT program, if someone wants to be a doctor…push our general medical associates degree program, if you are not sure of the closest fit then push for business). Sure if they kept saying no you can drop the subject, but I doesn’t feel great to push it in the first place. Once you do get a student you are expected to call them every other day or every few days even if you don’t need anything else from them. And if they didn’t complete something yet you are expected to call them at least once (preferably twice) a day until they complete that task. Each month you are required to get so many students, and at times it could be very difficult. And when you don’t hit your goal or might not (depending on your manager) they will start to micromanage you. You also can get in trouble for making a mistake when reading info to the student that has to be read word for word. Like if you mistakenly miss a word (like “the”) you can get an infraction even if you go back and read it again with the word you missed.

Explore other reviews about South University

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Several opportunities for continued developed

Cons

They have not updated the content of courses, so there is no strategy to incorporate AI into the online learning platform.

1.0
26 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay was within industry standards for my position (although on the low end). I met some awesome people, they just weren't around for long (see cons).

Cons

No training provided at all. Very high turnover. The amount of people who left or were fired during my time there was unbelievable. I knew that this was an issue with South, but did not know that it would be this bad. This turnover prevented the creation of meaningful connections with others. They do not always hire the most qualified people. Management is unhelpful and often distant. During my stint I had 5 different supervisors. My first supervisor was by far the best, but this person was suddenly fired or resigned. I believe that this is a problem from the top down. In my opinion supervisors do not get help or get unreasonable expectations from their supervisors and this filters down to others. Money is always tight and we are often unable to get what we need. Cross departmental communication is rare. Culture of fear exists. Employees are terminated seemingly for vague reasons and sometimes not even given details of why they were terminated or given a chance to defend themselves. Do not work here.

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