Micro managing bank - Customer Service SouthState Employee Review

1.0
22 June 2023
Recommend
CEO approval
Business outlook

Pros

8-5 Government holidays off Some remote capability

Cons

Having worked for a company that has been owned by several banks I can speak from experience that South State has been terrible ever since they bought us out. My company was a small, family oriented business but since South State has purchased us we have gone down hill. We have lost that family feel and now very rigid and corporate feeling. South State monitors everything we do and are micromanaging everything behind the scenes. They have taken over our IT now and it has been terrible. Pay practices are terrible compared to other banks. They keep a lot of stuff secret and are not transparent about anything that goes on within the company. Most everyone in our office can only hope we are bought out again soon.

Explore other reviews about SouthState

5.0
3 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and fun place to work

Cons

none at this time really

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Work Hours PTO Work-Life Balance

Cons

Favoritism Non-existent Raises Unnecessary AI use EVERYWHERE Pays less than other banks that are keen on selling, while they now take a sales-forward approach for no raise whatsoever Higher-Ups don’t know what being in a branch is like in the modern day

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