Needs significant improvements - Customer Service Team Leader Southern Phone Employee Review

3.0
9 June 2022
Recommend
CEO approval
Business outlook

Pros

Good team culture. Encouraged to provide input and ideas. Enough structure to support a leader's day to day expectations.

Cons

Team leaders are underpaid for the amount of responsibility they are assigned with

Explore other reviews about Southern Phone

3.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Most staff are nice Good hours Entry level

Cons

Poor infrastructure for the CRM which creates a lot of problems Poor documentation Harsh KPIs

4.0
17 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Terrific people, bunch of doers, highly skilled

Cons

Can't think of any cons

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