Pros
Most of the coworkers are genuinely great to work with and the team gets along very well overall. The doctors I worked with are incredibly kind, patient, and approachable. They were always willing to answer questions, walk staff through processes, and provide support when needed, which made the learning experience much easier and more enjoyable. The workplace also offers three weeks of paid vacation, which is a nice benefit.
Cons
The location of the store is probably the biggest downside. Being directly beside a children’s play area creates an extremely loud and overstimulating environment throughout the day, which can become exhausting very quickly. Management can also be frustrating at times. While approachable and generally friendly, there were many situations where employee support felt secondary to avoiding customer complaints or protecting online reviews. Policies and expectations were often inconsistently enforced depending on the situation, which would leave staff feeling undermined or unsupported in difficult interactions with customers. There was also a very noticeable focus on cutting costs wherever possible, which at times negatively impacted employee morale. Some decisions felt more driven by saving money than anything else.