3.0
2 Dec 2025
Former employee, more than 1 year
Columbus, OH
Recommend
CEO approval
Business outlook
Pros
-you receive all benefits from the first day you’re hired -Paid Time Off, Sick Days, Personal Days, Vacation Time -Excellent Healthcare and Vision for a low price -Work From Home Option for Good Performance -The path for promotion is actually shockingly straightforward
Cons
-Stressful and burnout is real -Expect maybe 50-100 calls a day depending on business -Customers are calling angry. Your patience will be tested from the time you clock in until you clock out -You’re monitored your entire shift. Bathroom breaks, Water, Coffee, they know it all from your computer. Think the worst Amazon warehouse stories. Yes, you can get in trouble for that personal time