3.0
30 Nov 2008
Current employee
Kimball, NE
Recommend
CEO approval
Business outlook
Pros
Being able to move from one job to another is doable. Charter does require that you gain at least a certain level of competancy within the job you were hired to do. After meeting that level you can switch to different areas within Charter.
Cons
Lack of communication, expectations. They do a terrible job of listening or caring what customer or employee complaints or thoughts are. It is very easy to burn out because of this lack of caring. The job of giving service to the customer is great, with installation, troubleshooting, etc. But, dealing with a PDA that doesn't make sense, and is hard to use, bosses that don't respect the customers wants or their property. Arrogance would be a fitting word here.