Charter - Where ineptitude rewards you - Devops Engineer Spectrum Employee Review

1.0
16 Apr 2020
Recommend
CEO approval
Business outlook

Pros

You will get an experience. It's not necessarily effective experience that should be taken with you.

Cons

1. As a DevOps, Ops, Analyst you are a second class citizen. You will be treated with no respect for your time, or ability. You will take care of, and parent, developers, project managers, software delivery managers, production operations teams. While doing everyone's job for them, you will be devalued by your upper management. They will let your people rot from 20 to 0, you will pick up the slack, you will not get a promotion, you will not get paid more. A VP will tell you, you dont have the chops to do the job responsibilites that you are already doing (They have no clue on what they are talking about). I implore anyone IT/OPS (DevOps, Site Reliability Engineering, etc..) to stay away from this dysfunctional, developer driven, ``Engineering`` department. Do not believe any managers input on your technical ability at Charter/Spectrum.

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Spectrum Response
6y
Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals. We appreciate your comments and will share them with our leadership team.

Explore other reviews about Spectrum

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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