customer service specialist - Retention Specialist Spectrum Employee Review

4.0
14 June 2010
Recommend
CEO approval
Business outlook

Pros

great pay and benefits you deal with some bad customers but if you do not understand that coming in you are probably not competent enough to handle the position

Cons

monotonous, start with late hours, hard to move up in the company

Explore other reviews about Spectrum

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Overall they treat everyone with respect and there is a good work/life balance and everyone seems proud to work there. A ton of people have been working there for 20+ years.

Cons

None really, we were treated decently.

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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