Avoid at all cost - Outbound Sales Representative Spectrum Employee Review

1.0
21 Oct 2021
Recommend
CEO approval
Business outlook

Pros

The benefits are good, you get free cable, and free 200mbs internet.

Cons

Worst job I’ve ever had. Long list, 6 weeks of horrible training. Bait and switch showing you pay stubs of 1-3 agents that made 20k in a month when in reality most only make 4-5K before taxes. Constantly restructuring your commission so you make less. Constantly moving the goal post, since I’ve worked there for 10 months the dial requirements have gone from 80 a day to 100 a day to now 150 a day. If you don’t make your goals they fire you. They tell you to do what it takes to get the sale but then tell you 60 things you can’t do. You get 4 write up’s then they fire you. You are cold calling business owners all day to sell them stuff so that’s hard enough as it is then there are 100 ways to lose a sale once you finally get a yes. I’ve got years of sales experience and this is the worst sales job or any job I’ve ever had. If you value sanity and not stressing over losing your job every month do not work here. You are just a number and the turnover rate is literally 90% of agents quit in the first 12 months. I made it 10. Even if you are crushing it selling over 30 PSU’s they will still ride you to get more, I know I did it. When I started in January you got 125 for a single unit and 900 for a triple sale when I left earlier this month you got 75 per unit and 750 for a triple and you have to get 20 install not sales to make it count for 750. They do not value your health and despite frequent Covid outbreaks do absolutely nothing about it. This company is poison and they can write all the comments about we apologize for this and we want to strive to make things better they want but they will never change they care about money that is all.

avatar
Spectrum Response
4y
We appreciate you taking time to provide us with feedback about your experience at Spectrum. We care about what past and present team members have to say. As a company, we strive to align our vision with our employees' experiences. When those things are not aligned, it's important for us to understand why so we can work toward a positive resolution.

Explore other reviews about Spectrum

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All